Dynamics CRM BA

Intellisoft Technologies
November 18, 2023
Remote, OR
Job Type


Dynamics CRM BA


"As a Microsoft Dynamics CRM Sr. Business Analyst, you will be part of a  team that is focused on the delivery and implementation of Microsoft CRM / XRM solutions for Hexaware's clients

You will spend most of your time consulting directly with our clients and developing line of business solutions

You will also work with the latest Microsoft technologies and solutions in enterprise-level environments

Elicit detailed functional / business requirements from users and sponsors

Create and communicate detailed requirements, solution proposals, business process designs (BPD) and business system designs (BSD) that meet the business needs

Work on a large Dynamics CRM D365 project and transition into roles with increasing responsibility on the growing CRM team

Work with developers to understand the designs and validate that the software solution will satisfy the business needs

Conduct functional testing of implemented applications, and provide the initial support of these applications when moved to production

Create and deliver documentation as necessary to ensure proper use of changed and newly implemented processes

Make software configuration changes to support business processes

Assist CRM Project Manager in status reporting and project milestone tracking

Assist in coordinating project activities and deliverables across other team members

Effectively plan and conduct transition activities of newly implemented functionality to appropriate teams

work closely with IT teams to ensure CRM designs are aligned with Business objectives

Assist in converting requirements into designs / configurations for CRM

develop testing, review and implementation plans with the CRM project manager, Business groups, user groups

Provide post-implementation support for implemented solutions "

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