Dynamics CRM/CE Presales Specialist – Midwest

February 8, 2024
Chicago, IL
Job Type


At Avanade, we see how the power of Dynamics 365 shapes the future of businesses every day. By combining our unmatched Microsoft knowledge with our creative approach to innovation and strong industry knowledge, we createa lot of opportunities for Microsoft,our clients, andfor you.Avanade has countless paths for you to pursue. One of them is sure to lead to your unique version of success.

Come join us

As a CRM Presales Specialist, you'll be considered a learned professional who applies your subject matter expertise to design and implement Dynamics CRM solutions for our clients across all phases of Avanade's projects. You will be responsible for working with clients and leading Avanade delivery teams in planning, designing, building, testing, and maintaining Dynamics CRM solutions. You understand the nuts and bolts of CRM systems, and, more importantly, you know how to connect with clients and lead a team to reach its goals. You are organized, energetic, and as comfortable in front of a boardroom as in front of a whiteboard with your team. This role provides the opportunity to work for Microsoft's #1 partner, with an unrivaled focus on personal development and training in both technology and softer consulting skills. Together we do what matters.

What you'll do

Establish Dynamics 365 CE architecture by integrating solutions across functional lines
Support the sales team in crafting deals, with accountability for overall estimates
Recommend the right Dynamics 365 CE solutions for your client's needs
Guide your project team, establishing and tracking achievements, coordinating actions, seeking expert advice, balancing open issues, and contributing to team meetings and reports
Define how we measure business and operations success and validate Dynamics 365 CE system performance
Support clients on CRM standards and prepare them for using their CRM solution by setting training programs and redefining new roles and responsibilities
Grow your network through educational opportunities, reading industry publications, building and maintaining your personal and business networks, and joining professional organizations

Skills and Experiences

Experienced with presales engagements with a Microsoft Partner for potential enterprise clients requiring coordination with various internal teams (i.e. sales, finance, technology, etc.)
Working with Dynamics 365 Customer Engagement as a technical and/or functional expert
Hands-on experience deploying Microsoft Power Platform solutions for customers in a variety of industries
Reviewed team's work across all phases of projects (e.g., Plan, Analyze, Design, Build and Test)
Designed conceptual architecture and functional and/or technical solutionsfor large complex technology projects in partnership with sales teams
At least three full lifecycle implementations of Microsoft Dynamics 365 CE and/or Dynamics CRM
Experience working with offshore teams

About you

Characteristics that can spell success for this role

Consultative, collaborative, relationship builder
Resilient, adaptable, flexible
Intellectually curious and passionate about tech
Client-centric attitude
Passion for learning and development

Enjoy your career

Some of the best things about working at Avanade

Pathway to work on industry-leading programs of work
Opportunity to work with global customers
A people-first culture that supports innovationto push teams in newdirections
Quickly turn your ideas to human impact by cultivating a team that willhelp clients unlock what's next
Real-time access to technical and skilled resources globally

Find out more about some of our benefits here.

A great place to work

As you bring your skills and abilities to Avanade, you'll get distinctive experiences, limitless learning, and ambitious growth in return.As we continue to build our diverse and inclusive culture, we become even more innovative and creative, helping us better serve our clients and our communities. You'll join a community of smart, supportive collaborators to lift, mentor, and guide you and to lean on your expertise. You get a company purpose-built for business-critical, leading-edge technology solutions, committed to improving how humans work, interact, and live. It's all here, so take a closer look!

We work hard to provide an inclusive, diverse culture with a deep sense of belonging for all our employees. Visit our Inclusion & Diversity page.

Create a future for our people that focuses on

Expanding your thinking * Experimenting courageously * Learning and pivoting

Inspire greatness in our people by

Empowering every voice * Encouraging boldness * Celebrating progress

Accelerate the impact of our people by

Amazing the client * Prioritizing what matters Acting as one

Learn more

To learn more about the types of projects our team works on, check out these case studies:

What matters to Rathbones is people-first workplace experiences and sustainability

VentilatorChallengeUK manufactures 20 years' worth of ventilators in 12 weeks to help save lives

Interested in knowing what's going on inside Avanade? Check out our blogs:

Avanade Insights - exchange ideas that drive tomorrow's innovation
Inside Avanade - explore what life is like working at Avanade

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