SAP CRM Applications Development Manager

KLC Consulting
January 28, 2024
Tallahassee, FL
Job Type


KLC Consulting, Inc.

Requirement for: SAP CRM Applications Development, Manager - Tallahassee Florida

Contact: Maggie Manning, , Email:

End Client: Department of Revenue, Child Support Program (CSP), Capital Circle Office Center (CCOC) Building 2, 2450 Shumard Oak Blvd Tallahassee, FL 32399

Closes on: January 28, 2024 by COB EST

Project Duration: On or about 2/1/2024 and end on or about 12/31/2025


The Florida Department of Revenue (FDOR), Child Support Program (CSP), is seeking 1 position, DMS IT Job No. 1210 Management Applications Development, Manager to provide project management assistance consulting services in support of the operations and maintenance of the CAMS system.

Proposal Response Contents

  1. Consultant Candidate Packet
    1. Resume resumes must include:
  1. a description of all applicable qualifications and experience.
  2. evidence of successful completion of all applicable education degree programs and their respective majors
  • any completed certifications at the time of a prospective interview.
    1. Consultant Required Skills Matrix (below)
    2. Consultant Statement (Appendix 4)
    3. Exhibit G, Resume Acknowledgement Form (Appendix 5)
    4. Consultant Reference form (Appendix 6)
    5. Exhibit E, Resume Self-Certification Form (Attached)

Must Complete the following Required Skills and Education Matrices below

Required consultant experience provided by Contractor, shall include:


Degree / Year of Graduation

School / Location

Bachelor s degree in Computer Science, Management Information Systems (MIS) or other technology related field or, equivalent work experience of 1 year system s experience for each year of education required or, 1 year of data management experience for each year of education.


Years of Experience

Year Skill Last Used

Advanced knowledge of SAP ECC, CRM, BW and E-Portals, SAP Architecture

Minimum 8 years of development experience in any of the following:

SAP Customer Relationship Management (CRM), CRM Web-UI, S/4HANA, B/4HANA, Enterprise Central Component (ECC), Business Intelligence/Warehouse (BI/BW) and/or Interfaces in SAP

Knowledge of Service Oriented Architecture (SOA) in general and SAP Enterprise Services

Architecture in particular.

A minimum of 2 years experience as a project lead with development staff in all phases of the Software Development Life Cycle.

Ability to communicate technical information verbally and in writing.

Ability to establish and maintain effective working relationships with others.

Ability to map business processes to technology particularly SAP technology.

Knowledge of the SAP Business Process Platform.

Knowledge of the SAP Business Partner, Financials (GL and AR/AP), and CRM Case and Activity Management, S/4, B/4.

Knowledge of Web Services standards (SOAP, WSDL, UDDI, REST, WS-l, WSIL, XSD etc.).

Knowledge of the SAP IT Practices I IT Scenarios and how to map those to the Department s business processes.

General knowledge of both the ABAP and Java stacks of the SAP Web Application Server (SAP WAS).

General knowledge of security on the ABAP stack (Users, Roles, Groups Profiles, SNC etc).

General knowledge of security on the Java stack (Users, Roles, and UME etc.).

General knowledge of the SAP Enterprise Portal architecture and administration.

Knowledge of Portal content design (Roles, iViews etc).

General knowledge of the SAP solutions for Knowledge Management and Collaboration (KM, Content Server etc.).

Research and investigate problems and develop viable solutions; report findings/recommendations clearly and effectively to team.

Strong communication skills (written and verbal).

Ability to establish and maintain effective working relationships with others.

Working in a project-oriented environment.

Excellent troubleshooting skills.

Excellent interpersonal and communication skills.

Ability to work with customers and to translate requirements into technical designs.

Detail-oriented, multi-tasking, self-directed, with the ability to prioritize tasks.


Years of Experience

Year Skill Last Used

Knowledge of the Department s Child Support Automated Management System.

Knowledge reflected in SAP S/4HANA related certifications.

Knowledge of the Information Technology Infrastructure Library (ITIL) and ITIL mapping to SAP solutions.

Knowledge of Migration to S/4HANA.

SAP CRM Applications Development Manager

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