Senior Director- CRM & Data Analytics

TribolaTech Inc
Published
November 19, 2023
Location
Plainsboro Township, NJ
Category
Default  
Job Type

Description

Job Title: Senior Director

Job Type: Onsite in Plainsboro, New Jersey, United States

Most preferred: Local to NJ

  • FTE Annual salary: 200k to max 225k all inclusive.

3 Months CTH position - Only USC, GC holder.

Our client is Looking for a Sr. Director from a Consulting Background preferably from one of the following companies -Deloitte, Accenture, Capgemini, Baine, KPMG

Looking for someone with Global experience

Handson position

Min 10+ years of experience.

Should have worked extensively on

  • CRM,
  • Data Analytics
  • Data Warehouse
  • Data Visualization applications
  • oracle
  • Agile (implementation)

Job Summary: As the Senior Director for CRM, Data Analytics, Data Warehouse, Oracle, and Agile Implementation, you will be responsible for overseeing the design, development, and implementation of data-driven solutions to enhance business processes and decision-making capabilities. Leveraging your expertise in CRM, data analytics, and data warehousing, you will lead cross-functional teams to deliver innovative solutions that drive business growth and improve customer experience. You will play a critical role in managing our Oracle-based systems and applying Agile methodologies to ensure successful project execution.

Responsibilities:

  • Develop and execute a strategic roadmap for CRM, data analytics, and data warehouse initiatives aligned with business objectives.
  • Provide leadership and guidance to cross-functional teams, fostering a culture of innovation, collaboration, and continuous improvement.
  • Oversee the implementation and optimization of CRM systems to improve customer engagement, retention, and overall experience.
  • Collaborate with marketing and sales teams to leverage customer data for targeted campaigns and personalized interactions.
  • Define and implement data analytics and business intelligence strategies to extract actionable insights from large datasets.
  • Drive data-driven decision-making across the organization by presenting analytical findings to stakeholders and executives.
  • Manage the design, development, and maintenance of the data warehouse to ensure data accuracy, availability, and security.
  • Work closely with IT teams to integrate data from various sources and troubleshoot data-related issues.
  • Lead the management and optimization of Oracle-based systems, including Oracle CRM, Oracle Analytics, and related modules.
  • Collaborate with IT and operations teams to ensure seamless system integration and data integrity.
  • Champion Agile methodologies for project management and product development, ensuring efficient and timely delivery of solutions.
  • Conduct Agile training sessions and workshops to enhance team members' understanding and adoption of Agile principles.
  • Evaluate, select, and manage external vendors and consultants for specialized CRM, data analytics, and data warehouse projects.
  • Identify potential risks and proactively implement measures to mitigate data security and privacy concerns.
  • Ensure compliance with relevant industry standards and regulations, such as GDPR and data protection laws.

Qualifications and Experience:

  • Bachelor's or Master's degree in Computer Science, Information Systems, Business Analytics, or a related field.
  • Proven experience (8+ years) in CRM, data analytics, data warehouse management, Oracle systems, and Agile implementation in a Consulting Company.
  • Strong leadership and team management skills with the ability to lead cross-functional teams effectively.
  • Extensive experience in developing and executing data-driven strategies to support business goals.
  • In-depth knowledge of CRM systems, data warehousing concepts, Oracle technologies, and data analytics tools (e.g., SQL, Python, Tableau, etc.).
  • Demonstrated experience in Agile methodologies and project management principles.

• Excellent communication, presentation, and stakeholder management skills.

3 Months CTH position - Only USC, GC holder.

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