Senior Dynamics 365 CRM Developer

Computer Aid, Inc
November 11, 2023
San Bernardino, CA
Job Type


CAI is seeking an experienced Senior Dynamics 365 Solutions Architect/Developer for a long-term contract opportunity. This position is fully onsite in San Bernardino, CA, candidates must be willing to come onsite and be local to the area.

Due to our end client and project work, candidates must be eligible to work in the US without a need for sponsorship now or in the future for this position.

The selected candidate will work with a county department assisting with the design and implementation of a Dynamic 365 CRM solution. The position will require a thorough understanding of the Software Development Life Cycle and strong background experience with the configuration and setup of Dynamics 365, as well as other related Microsoft technologies as applicable such as Office 365, JavaScript, SQL Server, Share Point and/or Power BI.

Responsibilities and Duties

•Involved in all stages of the project life cycle. You will interact directly with clients to identify problems, then propose, develop, implement, and support the solutions

•Coordinates project efforts with varying degrees of complexity, deadlines, goals, etc.

•Create detailed project documents including but not limited to a Business Requirements Document, Design/Deployment documents, configuration document, and other technical documentation. Recommends best practices and business process efficiency improvements.

•Makes management presentations and submits reports as required.

•Design and execute test plans to ensure that high-quality, intuitive functional solutions are delivered

•Gather complex business requirements and translate those requirements into a solution design.

•Lead design sessions: architect and document solutions that are aligned with client business objectives

•Analyze client business processes to identify opportunities for improvements, perform gap analysis, document, and translate business requirements into well-architected technical specifications and solutions

•Develop and manage client-facing deliverables

•Lead, manage, and implement projects in application software and Microsoft Dynamics 365 applications

•Provides end-user support and troubleshoots solutions to correct issues related to Dynamics CRM implementations.

•Configures and deploys solutions, working with internal business partners to develop customized CRM end-products developed for internal customers.

•Oversees and provides documentation of technical and help documentation for the business and/or CRM users.

•Delivers CRM training to internal customers, ensuring a thorough understanding of use and ongoing assistance


•Bachelor's Degree in Information Technology or related field, or applicable work and education experience, required.

•Excellent written and verbal communication and problem-solving skills

•Excellent project management and organizational skills

•Working knowledge and understanding of Microsoft SQL Server, and JavaScript

•Intermediate to Advanced knowledge of Microsoft Office (Outlook, Word, Excel, Visio, PowerPoint)

Minimum of 5 years of experience is required, which includes:

  • Microsoft CRM experience
  • Database Management
  • Information Systems Architecture
  • Programming, Software Applications and Workflow

•End-User Support on Dynamics CRM

•Experience working on multiple implementations of Microsoft Dynamics 365 CRM solutions

•Excellent understanding and knowledge of core Microsoft Dynamics 365 CRM modules

Physical Demands

•Ability to safely and successfully perform the essential job functions consistent with the ADA and other federal, state and local standards.

•Ability to conduct repetitive tasks on a computer, utilizing a mouse, keyboard and monitor.

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