Senior SAP CRM Service Functional Analyst/Project Manager – Santa Clara, CA (Onsite)

Lorven Technologies Inc.
November 4, 2023
Santa Clarita, CA
Job Type


Our client is looking for a Senior SAP CRM Service Functional Analyst/Project Manager for a Long Term Contract position in Santa Clara, CA (Onsite) Below are the detailed requirements.

Kindly share your Updated Resume with the Best Reachable Number.

Role: Senior SAP CRM Service Functional Analyst/Project Manager

Location: Santa Clara, CA 95054 (Onsite)

Duration: Long Term Contract

What are the top 3 skills required for this role:

  • SAP CRM Service Management Experience (especially Service Case Management).
  • Web UI, Fiori / UI5, ALE /IDOCs, LSMW, RFC Interfaces, SAP Functionality.
  • Field Service / Service Contracts / Entitlements / Service Orders / Returns / Repairs, Functional Locations, Labor Confirmations / Installed Base, Serial Numbers, Equipment, iObjects.

Job Description

  • Bachelor's degree in Computer Science/Information Systems or equivalent with a minimum of 10+ years of recent experience.
  • Senior SAP CRM Service Functional Analyst/Project Manager.
  • Experience in business process definition, requirements definition, and solution architecture.
  • Experience with writing Functional Specs for RICEFW.
  • Excellent Project Management skills
  • Proven ability to estimate & manage a portfolio of projects.
  • Ability to work seamlessly with business stakeholders in a demanding, dynamic environment.
  • PM certificate (ex: PMI) preferred
  • Extensive domain knowledge in the spare sales Order Management space for a manufacturing company.
  • Very familiar with Part returns, Logistics, and procurement integration, and financial integration.

Individual Accountabilities

  • Strong results orientation (driving to deadlines, project goals, etc.).
  • Document clear and complete requirements for solutions of any scope and complexity.
  • Provide functional knowledge of SAP systems and data.
  • Implement necessary configuration within SAP CRM to meet business requirements
  • Ensure proper documentation is created for all projects/changes.

Skills: Nice to have

  • ECC Plant maintenance (PM) experience (nice to have)
  • ECC Project Systems (PS) Module and WBS elements (nice to have)
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