Our client is looking for a Senior SAP CRM Service Functional Analyst/Project Manager for a Long Term Contract position in Santa Clara, CA (Onsite) Below are the detailed requirements.
Kindly share your Updated Resume with the Best Reachable Number.
Role: Senior SAP CRM Service Functional Analyst/Project Manager
Location: Santa Clara, CA 95054 (Onsite)
Duration: Long Term Contract
What are the top 3 skills required for this role:
- SAP CRM Service Management Experience (especially Service Case Management).
- Web UI, Fiori / UI5, ALE /IDOCs, LSMW, RFC Interfaces, SAP Functionality.
- Field Service / Service Contracts / Entitlements / Service Orders / Returns / Repairs, Functional Locations, Labor Confirmations / Installed Base, Serial Numbers, Equipment, iObjects.
- Bachelor's degree in Computer Science/Information Systems or equivalent with a minimum of 10+ years of recent experience.
- Senior SAP CRM Service Functional Analyst/Project Manager.
- Experience in business process definition, requirements definition, and solution architecture.
- Experience with writing Functional Specs for RICEFW.
- Excellent Project Management skills
- Proven ability to estimate & manage a portfolio of projects.
- Ability to work seamlessly with business stakeholders in a demanding, dynamic environment.
- PM certificate (ex: PMI) preferred
- Extensive domain knowledge in the spare sales Order Management space for a manufacturing company.
- Very familiar with Part returns, Logistics, and procurement integration, and financial integration.
- Strong results orientation (driving to deadlines, project goals, etc.).
- Document clear and complete requirements for solutions of any scope and complexity.
- Provide functional knowledge of SAP systems and data.
- Implement necessary configuration within SAP CRM to meet business requirements
- Ensure proper documentation is created for all projects/changes.
Skills: Nice to have
- ECC Plant maintenance (PM) experience (nice to have)
- ECC Project Systems (PS) Module and WBS elements (nice to have)