Solution Architect – D365 CRM/CE

C4 Technical Services
November 15, 2023
New York, NY
Job Type


Solution Architect - D365 CRM/CE

Top Skills:

  • D365 CRM/CE
  • Lead and manage mid-sized to enterprise projects independently
  • Drive design and architecture sessions
  • Gather and document business processes
  • Advise on best practices for CRM processes, user interface, and architecture
  • Architect CRM/xRM systems and related customizations to model organizational processes
  • Manage project scope and ensure work is completed on-track and within budget
  • Write specifications for customizations, data migration and system integrations
  • Facilitate team resources in the implementation of data migration and translation, data integration, training and custom development, and reports
  • Configure and customize CRM systems based on design specifications
  • Coordinate with overseas teams on custom development and complex customizations
  • Develop test plans and scripts
  • Conduct system and end-to-end testing
  • Lead status meetings
  • Conduct design review sessions to demonstrate completed work and gather adjustments and changes
  • Mentor junior staff, sharing knowledge and experience to ensure that the team grows in experience and effectiveness
  • Guide customers to define processes when there are no processes in place.

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