Large or small organizations need a ton of software to help keep them working effectively.
Besides customer relationship management, one of the most important aspects is invoicing – all customers must be sent invoices to pay their bills.
Luckily, rather than having to handle multiple bits of software, there’s a better solution – CRM software with invoicing capabilities.
Using combined software, a business can benefit in the following ways:
- Streamlined Sales Processes: A combined solution can help businesses to streamline their sales processes by managing customer data and invoicing in one place. This can reduce the risk of errors and increase efficiency, allowing sales teams to focus on closing deals.
- Improved Cash Flow: By automating their invoicing processes, businesses can improve their cash flow by reducing the time between generating an invoice and receiving payment. This can also help businesses avoid late payments and easily track outstanding invoices.
- Increased Customer Satisfaction: When a business can streamline its processes, the customers benefit from better service. Managing customer relationships and interactions in the same place as billing ensures less risk of misunderstanding and better communication, thus making the customer happier.
- More Accurate Reporting: Businesses can generate more accurate and detailed reports on their sales processes by combining customer data and invoicing information. This can provide valuable insights into customer behavior and preferences, helping businesses to make more informed decisions.
- Cost Savings: A combined software solution can sometimes be more cost-effective than using separate systems for each function. By consolidating their software needs into one system, businesses can save money on licensing and integration costs.
It’s hard to pinpoint one company that offers the best-combined software solution, but those listed below are certainly worth considering:
- Zoho CRM Plus: Zoho CRM Plus is a comprehensive CRM and invoicing software with various features to help businesses manage customer relationships and billing processes. The software includes sales automation, marketing automation, customer service, project management, and invoicing tools, and it can also be integrated with popular payment gateways and accounting software like QuickBooks, Xero, and Zoho Books. Zoho CRM Plus is known for its affordability, flexibility, and ease of use. Pricing starts at $50 per user per month.
- Salesforce: Salesforce is a well-known CRM platform that offers invoicing capabilities through its Salesforce Billing module. It allows businesses to create and send invoices, track payments, and manage billing processes and includes features such as customer management, sales automation, marketing automation, and analytics. Salesforce is known for its advanced features, customization options, and scalability. However, it can be more expensive than other options, with pricing starting at $150 per user per month.
- HubSpot: HubSpot is a CRM and marketing automation platform with invoicing capabilities through its HubSpot Billing module. Similar to Salesforce, it provides capabilities to allow invoices to be created and sent, payment tracking, billing management, and other features, including sales and marketing automation, customer management, and analytics. HubSpot is known for its user-friendly interface, robust features, and prices starting at $50 per user per month.
- Freshworks: Freshworks is a cloud-based CRM platform with invoicing capabilities through its Freshbooks integration. Businesses get invoice creation, payment tracking, billing management features, and the ability to automate sales and marketing, manage customers, and analyze data. Easy to use, Freshworks is affordable, starting at just $29 per month, and offers good customer support service.
- QuickBooks: QuickBooks is one of the more popular accounting software offering CRM capabilities through its QuickBooks CRM module. It allows businesses to manage customer relationships, track sales, and send invoices with accounting, billing, and payment processing features. QuickBooks is known for its comprehensive accounting features, user-friendly interface, and integration with other popular software tools, and pricing starts at $25 per month.
- Nutshell: Nutshell CRM platform includes invoicing capabilities through its integration with Stripe. It provides plenty of useful features, including creating and sending invoices, payment tracking, billing management, customer management, marketing and sales automation, and analytics. Nutshell is simple to use, user-friendly, and affordable, with prices starting at just $19 per month.
- Copper: Like Nutshell, Copper also offers invoicing capabilities through its integration with Stripe. It provides a full range of accounting features, including billing management and payment tracking, allowing businesses to create and send invoices and other CRM features. Copper is user-friendly, provides plenty of customization options, and prices start at $25 per month per user.
- Odoo: Odoo is an all-in-one business software with CRM and invoicing capabilities. It allows businesses to manage customer relationships, track sales, create and send invoices, and manage billing processes and offers accounting, inventory management, and project management features. Odoo is known for its flexibility, customization options, and affordability, with pricing starting at $20 per user per month.
- Pipedrive: Pipedrive CRM platform includes invoicing capabilities through its integration with QuickBooks and Xero. It allows businesses to manage customer relationships, track sales, create and send invoices, and manage billing processes. Pipedrive also includes features such as sales automation, marketing automation, and analytics. Pipedrive is user-friendly, offers customization options, and prices start at just $15 per month per user.
These companies all offer combined CRM and invoicing capabilities, along with a range of features and pricing plans.
However, businesses do need to research and compare different options to find the best fit for their needs.
Overall, a combined CRM/Invoicing software solution can help businesses to streamline their sales processes, improve their cash flow, and provide a better customer experience.
By having all customer data and invoicing information in one system, businesses can also reduce errors and save time on administrative tasks.