Category: General

The Significance of Document Management in CRM: Streamlining Efficiency and Enhancing Customer Relationships

July 17, 2023 Onuora Amobi CRM Features, General No Comments

In the rapidly evolving business landscape, Customer Relationship Management (CRM) systems have become the backbone of successful organizations. To further enhance their potential, integrating Document Management (DM) functionalities into …

When was the term CRM first introduced to the world?

June 12, 2023 Onuora Amobi General No Comments

CRM has been around for a long time in one form or another, but it didn’t become truly recognized until the 1990s. In its early format, CRM was mostly …